FREQUENTLY ASKED QUESTIONS

We've compiled a list of our most asked questions, to help you better understand us and our products.

MOST POPULAR QUESTIONS

While functionally, cloud hosting is identical to traditional web hosting, our autoscaling cloud technology means that your website stays responsive during peaks in demand, with the additional redundancy of several origin networks and our global CDN. This makes our platform a lot more reliable, as there there is a massively reduced potential for the service to fail. By configuring our services in this way, we are also able to add and remove resources as demand requires, without causing downtime. This allows your hosting to remain just as responsive during peak times or surges in demand.

With cloud hosting, you don't need to worry about managing web servers, networking or infrastructure, we take care of maintaining everything from servers and their software, to ensuring your website is online and lightning-fast.


Our Managed VPS solutions are similar to cloud hosting, with the same easy-to-use Customer Control Panel, with the added flexibility of dedicated resources and the ability to run custom, bespoke software configurations, implemented by our team, ideal for SMEs.


Virtual Servers give total control over to you, from the server operating system and software, and allow you to install your own software and configure the machine as you wish. This gives you full freedom over resource usage, but will also require more knowledge and configuration, but with reduced ongoing costs.

If you're not familiar with coding your own website, you can use our new Web Builder software to create a beautiful, responsive website in minutes!


We also offer low-cost WordPress Hosting, ideal for bloggers and small websites, automatically installed and ready-to-go, on servers especially optimized for WordPress.


Some individuals or business may wish to employ the services of a web design agency to create a website for them. You can also install many simple-to-use content management systems to build your website. You can quickly and easily install this software with just one click from our web hosting control panel.

All our hosting platforms require a domain name to work. You can either purchase one of our low-cost domain names, or use a domain name you already own by changing it's nameservers, or transferring it to us.

A domain name is the term for the address that your visitors will type into their web browser to visit your website. For example, our domain name is www.thehostingfolks.com. Domain names are managed by a central authority and are available to purchase for periods of 1 to 10 years, after which they must be renewed.

Yes. Your hosting control panel allows you to manage every aspect of your web hosting from a simple, familiar interface, from setting up e-mail accounts to file management, creation / deletion of MySQL databases and much, much more.

To use a domain name registered through another provider, you will need to change your nameservers to:

  • ns1.thehostingfolks.com
  • ns2.thehostingfolks.com
  • ns3.thehostingfolks.com (optional)
  • ns4.thehostingfolks.com (optional)

All our prices are shown excluding VAT.

We offer a number of different cloud hosting options, which allow you to host anywhere from 1 to 10 websites. In addition, you can have several sub-domain sites (for example, subsite.mainsite.com). For Virtual and Managed VPS Servers, you can host as many websites as your server configuration will practically permit. There may be limits to the number of sites you can host within additional control panels such as cPanel.

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